FAQ

Explore our frequently asked questions to find answers to common queries about our cleaning services. From scheduling and pricing to our cleaning process and satisfaction guarantee, we’ve got you covered. If you have additional questions, don’t hesitate to reach out to our friendly customer support team for assistance. Discover how we can simplify your cleaning experience today.

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Is Your Work Guaranteed?

Yes, our work is guaranteed. At My marmaid we strive to provide the highest level of cleaning service and stand by the quality of our work. If you are not satisfied with the cleaning, please get in touch with us within 24 hours, and we will return to address any concerns at no additional cost. Your satisfaction is our top priority.

What Cleaning Products Will You Be Using?

We use various professional-grade cleaning products that are effective and safe for your home. Our environmentally friendly and non-toxic products ensure a clean and healthy living space. Please let us know if you have specific preferences or allergies, and we can adjust our products to meet your needs.

How Do I Pay For My Cleaning Services?

We offer several convenient payment options for our cleaning services. You can pay by credit card, debit card, bank transfer, or check. Payment is typically collected after the service is completed. To make the process even more convenient, we also offer automatic billing for regular clients. Detailed instructions and options will be provided at the time of booking.

Do I Have To Be Home When You Are Cleaning?

No, you do not have to be home when we are cleaning. Many clients provide us with a key or access code to their home, allowing us to clean while they are at work or out running errands. We prioritize your security and privacy, ensuring that your home is treated with the utmost care and respect. We will accommodate your schedule if you prefer to be home during the cleaning.